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Working abroad and Employer's duty of care

Sunday 10th May 2015

There have always been security threats to be considered when travelling or working abroad. In the past, the type and degree of threat could, to a certain extent, be pre-determined with little or minimal research. However, in recent years, areas of political unrest, terrorist activity and growing sophistication and boldness of criminal groups have meant an increase. Criminal groups now operate in areas previously considered low risk. These activities have resulted in bombings, shootings, kidnaps, hostage taking and violent robbery / mugging, especially against western and/or western-associated personnel and organisations. Kidnapping of company employees is a very real risk and generates millions a year in ransom payments. The UK government policy is not to pay ransoms. Employers should seriously consider specialist advice and Kidnap and Ransom insurance cover when sending staff to volatile regions, particularly areas of Latin America, Asia and the Middle East. Common sense and compassion for a fellow colleague will drive you to look after your staff and do you best for their welfare, but you should be aware of new laws related to corporate governance and corporate manslaughter, which not only insist that you take appropriate steps, but which may require extra measures to document and prove that you have fulfilled your duty of care. These laws may make CEOs and directors personally responsible and do not allow this responsibility to be passed onto managers within the organisation. You should thoroughly understand your responsibilities before you start sending staff overseas, especially if sending them to risky areas of the world. See our feature here for more advice on what Employers and Employees alike can do to be prepared.…

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Effective Management in a Crisis

Thursday 1st January 2015

Any crisis has the potential not only to seriously disrupt or affect business continuity but also poses a significant threat to the organisation's reputation, both with customers and within their field of business. A poorly handled crisis will no doubt attract considerable adverse media attention and could even jeopardise the safety of individuals, either staff or, in the case of product contamination, members of the public. The role of a Crisis Management Team (CMT) is to coordinate the response to the crisis and, where appropriate, provide liaison with the police investigation. Depending upon the nature and magnitude of the incident, a tiered response by the company or organisation may be appropriate and it is important that appropriate representatives are involved at each tier of responses. This may include a corporate CMT operating at head office level, working in conjunction with a Forward Management Team and a Tactical Management Team in close collaboration with those directly affected by the crisis. For a CMT to be effective during a crisis, it is suggested that the group meets and trains together regularly. Crisis scenarios can be worked through in a measured fashion without the additional time pressures and demands that a real life crisis will bring. See our feature here for more advice on how to establish and run an effective Crisis Management Team.…

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Are you prepared for the challenges of the Olympics?

Tuesday 13th March 2012

During the Olympic Games 2012, the number of people in London alone is expected to rise by approximately 2 million people at any one time. UK wide, there will be a huge effect on business; there will be major disruptions to public transport, increased threats to security, road closures, terrorism fears and reduced mobile phone reception. Companies are putting alot of effort into business continuity and safety of their data-centres, but how will you keep track of key staff, manage disruption to your business, respond to security threats and make sure your business can cope with whatever fate throws your way? Leading experts in Critical Incident Management at Badger Software are happy to come and speak with you and can offer a computer system to help ensure you can put your plans into action and demonstrate your corporate governance if later required.…

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