Badger News

Archived News & Features available here

Badger Software joins the Altia Group of companies

Tuesday 28th March 2023

Altia has acquired Badger Software, the UK's leading supplier of software for dealing with Crimes in Action and Critical Incidents. See the Press Release here. Altia, backed by NorthEdge, is a leading global provider of specialist intelligence and investigation software for government departments and law enforcement agencies across 18 countries, including the UK, US, Canada and Australia, which saw the business awarded a Queen's Award in Enterprise for International Trade in 2021. The business, which is based in Nottingham and Glasgow, supports police forces and investigation teams to automate processes using technology - reducing time and money spent on investigations and improving prosecution rates. Badger Software develops covert and overt solutions for UK and international law enforcement, as well as the…

view more »

Welcome to NATS, the UK’s leading air traffic navigation, management and solutions company

Wednesday 5th February 2020

We are pleased to welcome NATS, the UK's leading air traffic navigation, management and solutions company, as a new and valued user of our CLIO Incident Management logging system. NATS handled 2.6 million flights in 2019, covering the UK and eastern North Atlantic Ocean from its air traffic control centres at Swanwick, Hampshire and Prestwick, Ayrshire. The company also provides air traffic services at 14 UK airports, Gibraltar Airport, and at a number of airport towers in Spain. Building on its reputation for operational excellence and innovation, NATS offers aerodrome, data, engineering, capacity, efficiency and environmental performance solutions to customers worldwide, including airports, airlines, air traffic service providers, and governments - for more information, visit the NATS website at

view more »

New Regional CLIO User Groups for Police Forces

Monday 29th July 2019

The networking within the CLIO Police community grows, as a new user group for law enforcement organisations across the South West region has been formed. The first meeting took place recently, with representatives from various forces in the region present. A number of cross-border visits and meetings to share good practice have already taken place. Another new Police user group is being formed for the South East region, with the Metropolitan Police hosting the inaugural meeting on Wednesday 11th September 2019. Further details are available from Jean Knowles, Badger Software's Account Manager.

view more »

Guildford Council chooses CLIO

Monday 29th July 2019

We would like to welcome Guildford Borough Council as a new and valued customer. They are the latest public sector organisation to acquire our CLIO incident, project and event management system and we greatly look forward to working with the council and its staff.

view more »

South East Coast Ambulance go live with CLIO

Wednesday 23rd January 2019

We have received some really positive feedback from South East Coast Ambulance Service regarding their use of the CLIO system as they went live at Christmas. "Feedback was positive from users and they had no major issues (IT or system wise) The use of the system on Ipads worked well and they exampled an instance where SECAmb had an issue at a local hospital, they dispatched a HALO (Hospital Ambulance Liaison Officer) to the hospital who used his Ipad to update CLIO thereby saving at least half a dozen telephone calls and everyone received the same update instantaneously. CLIO was used in SECAMB's operations centre and the Strategic Commanders were really impressed by the Whiteboard facility. This was displayed…

view more »

Badger Software collaborates with i2O to extend its suite of smart network solutions

Tuesday 25th September 2018

Badger Software is proud to announce that its CLIO product will power the new event management solution eNet, provided by i2O. eNet enables water companies to manage events that lead to loss of, or disruption to, water supply. It - Ensures that relevant information is easy to access - Keeps everyone up-to-date in every location with every action and decision taken, including the rationale behind them - Enables post-event review to be undertaken efficiently In this way: • Less water is lost/less pollution occurs • Fewer customers are affected and for less time • Fewer penalties are imposed • Less damage occurs to reputation i2O provides a suite of smart network solutions to help water utilities respond to the challenges created by an increasing and urbanising population, more extreme weather events, ageing infrastructure, more demanding customers and…

view more »

CLIO V3 supports M/ETHANE and JDM/NDMM

Friday 16th February 2018

The recently-released CLIO V3 supports the principles of the M/ETHANE incident information model and the JDM/NDM decision frameworks, as promoted by JESIP (Joint Emergency Services Interoperability Programme). As illustrated in the accompanying screen-shots, CLIO also enables the use of RAG (Red/Amber/Green) status indicators within these models to enhance their effectiveness and to improve situational awareness. Please contact us for more information on how CLIO can help in the use of these models. Click here for M/ETHANE screenshot Click here for JDM/NDMM screenshot

view more »

Jean Knowles joins the company as Account Manager

Monday 1st January 2018

Our customer focus and support has always been the pride of everyone at Badger Software. December 2017 saw the latest addition to the team, with Jean Knowles joining as a dedicated Account Manager to work closely with our law enforcement customers. The role will primarily be to liaise on a regular basis with users and contacts within police and other law enforcement customers via telephone and email and to undertake visits to customers on site as required. Jean is a retired Sergeant having joined West Midlands Police as a police cadet, in 1980. She has an extensive operational background gained across a whole range of operational policing roles and as a Control Room Sergeant. She also has experience of working in…

view more »

England and Wales Cricket Board acquires CLIO for ICC Champions Trophy

Monday 10th April 2017

The England and Wales Cricket Board have acquired CLIO to assist them in managing the safety of spectators at future international cricket matches and tournaments. Jill McCracken, the Tournament Safety and Security Director said: "Initially, we will use CLIO to help us to coordinate activity and manage the security issues around the 2017 ICC Champions Trophy, which is a One Day International tournament to be held at various venues in England and Wales between 1 and 18 June 2017. CLIO will then become a legacy system to help us safeguard the public when they attend future matches and competitions."

view more »

Badger Software wins at the Softech International Software & Cloud Services Awards

Monday 27th March 2017

Badger Software, a growing leader in Critital Incident Management Software in both the public and private sectors, is proud to announce that it has won Best Critical Incident Software Company - UK in the International Software & Cloud Services Awards 2017, hosted by SOFTECH Intl. In recent years, the software and cloud industry has increasingly become an essential aspect to modern life. Across the globe, individuals and firms are at the forefront of the newest technology advances, and these awards look to those whose devotion, inventive ways, fundamentally have been the driving force of this industries success. As such, the 2017 International Software & Cloud Services Awards recognise the integral service provided by those behind the scenes who are changing the game…

view more »

Wessex Water acquires CLIO Incident Management System

Wednesday 1st March 2017

As part of our expansion into the utilities sector, Wessex Water is the latest organisation to acquire the CLIO Incident Management System which will assist them in managing incidents involving any potential disruptions to the water supply and sewerage services to its customers. Responding to critical incidents and maintaining Business Continuity is a core requirement for Electricity, Gas and Water Utilities. Being able to launch a planned, co-ordinated and managed response to any incident is key to preventing a full blown crisis, ensuring both business and customers face minimal disruption and for protecting the company reputation. CLIO incident and crisis management software provides a platform that allows you to Plan, Protect and Respond to incidents and threats of all kinds. For more…

view more »

Decision Making Module in CLIO

Wednesday 4th January 2017

Badger has been working with stakeholders from the Emergency Services to develop a module for managing the doctrines around the Joint Decision Model and METHANE principles, in line with guidelines from JESIP and to support the Police National Decision Model. This has unlocked some new areas of functionality that are proving to be very exciting for organising information in the system against various categorisations and to provide even more powerful situational awareness features. These enhancements will be included in the upcoming Version 3, due for release shortly.

view more »