Badger Software - Critical Incident Management

We are pleased to welcome NATS, the UK's leading air traffic navigation, management and solutions company, as a new and valued user of our CLIO Incident Management logging system. NATS handled 2.6 million flights in 2019, covering the UK and eastern North Atlantic Ocean from its air traffic control centres at Swanwick, Hampshire and Prestwick, Ayrshire. The company also provides air traffic services at 14 UK airports, Gibraltar Airport, and at a number of airport towers in Spain. Building on its reputation for operational excellence and innovation, NATS offers aerodrome, data, engineering, capacity, efficiency and environmental performance solutions to customers worldwide, including airports, airlines, air traffic service providers, and governments - for more information, visit the NATS website at www.nats.aero

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The networking within the CLIO Police community grows, as a new user group for law enforcement organisations across the South West region has been formed. The first meeting took place recently, with representatives from various forces in the region present. A number of cross-border visits and meetings to share good practice have already taken place. Another new Police user group is being formed for the South East region, with the Metropolitan Police hosting the inaugural meeting on Wednesday 11th September 2019. Further details are available from Jean Knowles, Badger Software's Account Manager.

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We would like to welcome Guildford Borough Council as a new and valued customer. They are the latest public sector organisation to acquire our CLIO incident, project and event management system and we greatly look forward to working with the council and its staff.

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We have received some really positive feedback from South East Coast Ambulance Service regarding their use of the CLIO system as they went live at Christmas. "Feedback was positive from users and they had no major issues (IT or system wise) The use of the system on Ipads worked well and they exampled an instance where SECAmb had an issue at a local hospital, they dispatched a HALO (Hospital Ambulance Liaison Officer) to the hospital who used his Ipad to update CLIO thereby saving at least half a dozen telephone calls and everyone received the same update instantaneously. CLIO was used in SECAMB's operations centre and the Strategic Commanders were really impressed by the Whiteboard facility. This was displayed…

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Badger Software is proud to announce that its CLIO product will power the new event management solution eNet, provided by i2O. eNet enables water companies to manage events that lead to loss of, or disruption to, water supply. It - Ensures that relevant information is easy to access - Keeps everyone up-to-date in every location with every action and decision taken, including the rationale behind them - Enables post-event review to be undertaken efficiently In this way: • Less water is lost/less pollution occurs • Fewer customers are affected and for less time • Fewer penalties are imposed • Less damage occurs to reputation i2O provides a suite of smart network solutions to help water utilities respond to the challenges created by an increasing and urbanising population, more extreme weather events, ageing infrastructure, more demanding customers and…

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Our customer focus and support has always been the pride of everyone at Badger Software. December 2017 saw the latest addition to the team, with Jean Knowles joining as a dedicated Account Manager to work closely with our law enforcement customers. The role will primarily be to liaise on a regular basis with users and contacts within police and other law enforcement customers via telephone and email and to undertake visits to customers on site as required. Jean is a retired Sergeant having joined West Midlands Police as a police cadet, in 1980. She has an extensive operational background gained across a whole range of operational policing roles and as a Control Room Sergeant. She also has experience of working in…

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The England and Wales Cricket Board have acquired CLIO to assist them in managing the safety of spectators at future international cricket matches and tournaments. Jill McCracken, the Tournament Safety and Security Director said: "Initially, we will use CLIO to help us to coordinate activity and manage the security issues around the 2017 ICC Champions Trophy, which is a One Day International tournament to be held at various venues in England and Wales between 1 and 18 June 2017. CLIO will then become a legacy system to help us safeguard the public when they attend future matches and competitions."

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Badger Software, a growing leader in Critital Incident Management Software in both the public and private sectors, is proud to announce that it has won Best Critical Incident Software Company - UK in the International Software & Cloud Services Awards 2017, hosted by SOFTECH Intl. In recent years, the software and cloud industry has increasingly become an essential aspect to modern life. Across the globe, individuals and firms are at the forefront of the newest technology advances, and these awards look to those whose devotion, inventive ways, fundamentally have been the driving force of this industries success. As such, the 2017 International Software & Cloud Services Awards recognise the integral service provided by those behind the scenes who are changing the game…

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Badger has been working with stakeholders from the Emergency Services to develop a module for managing the doctrines around the Joint Decision Model and METHANE principles, in line with guidelines from JESIP and to support the Police National Decision Model. This has unlocked some new areas of functionality that are proving to be very exciting for organising information in the system against various categorisations and to provide even more powerful situational awareness features. These enhancements will be included in the upcoming Version 3, due for release shortly.

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